WHAT MAKES A CROSS CULTURAL TEAM SUCCESSFUL ?
Understanding - Ownership - Creativity - Contribution - Trust - Roles and Responsibilities- Mutual Respect - Common Goals - Leadership - Processes - Decision Making - Commitment - Conflict Resolution - Personal Development.. is what a team needs to succeed.
But in the cross cultural and virtual environment it is even more challenging !
In which phase of development does your team currently stand ?
Tuckman Model of Team Development
| Characteristics | Forming | Storming | Norming | Performing |
|---|---|---|---|---|
| Focus of attention | Own task | Others/Problems | Processes | Performance |
| Trust | Wait and see | Only the leader | Leader and process | The team |
| Relationship | Distant | Conflictual | Controlled | Constructive |
| Role understanding | Unclear | Ambiguous | Clear/mechanical | Flexible |
| Conflicts | Avoided | Dangerous | Controlled | Energising |
If your international team misses some of the key success factors named above or has not reached yet the performance phase you will definitely benefit from a Cross Cultural Team Building.
SOME EXAMPLES OF INTERVENTIONS WITH CLIENTS :
Team Building "Change management", technology company Objective : support understanding and identification of European sales management team with new roles and responsibilities
Team Building “Storming”, aeronautic company Objective : increase virtual team identification, respect and performance ; Delivery : refocus on objectives, understand differences, facilitate conflicts issues, action plan and team agreements..
Team Building “Forming”, technology company Objective : accelerate forming process and provide support and tools for upcoming challenges of virtual project team ; Delivery : integrated cross-cultural training session, working on expectations, agreeing on common rules..
"Team coaching", business school Objective : increase ability of Executive MBA team to work successfully together ; Delivery : regular team coaching sessions and individual meetings for personal development, one-year programme